Mega Supply Inc · Fullerton, California
Shipping Policy
For purchases from our online shop, the current shipping policy in the shop is the order policy reference. The policy text below was checked against that page on September 27, 2026.
Order Processing
Orders are processed after payment verification. Processing occurs on business days, excluding weekends and U.S. holidays. Some automotive parts, oversized items, or orders requiring additional verification may need extra processing time.
Shipping Rates and Delivery Estimates
For parcel orders, available shipping destinations, services, charges, and estimated delivery times are displayed at checkout. Freight items require a confirmed quote before payment. Delivery dates are estimates only and are not guaranteed. Carrier delays, severe weather, address issues, and other events outside our control may affect delivery.
Carriers and Tracking
For domestic parcel orders, we primarily use FedEx Ground Economy and FedEx Home Delivery. UPS 2nd Day Air is available for eligible orders when offered at checkout. Freight service is used for engines, transmissions, and differential assemblies. Tracking information will be provided when available. Large or multi-item orders may arrive in separate shipments.
Oversized and Heavy Automotive Parts
Engines, transmissions, differential assemblies and other freight items require a shipping quote before purchase. Request a Freight Quote with your delivery address and unloading requirements. Freight is not included in the product price. We confirm availability and the item and shipping total, then send a Shopify payment link. Address or unloading changes require a new quote.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address. Contact us as soon as possible if a correction is needed. We cannot guarantee address changes after an order has entered processing or shipped. Additional carrier charges caused by an incorrect or incomplete address may be the customer's responsibility where permitted by law.
International Shipping, Duties, and Taxes
Parcel shipping is available only to destinations for which a rate is offered at checkout. For freight items, delivery availability is confirmed during the quote process. For international orders where shipping is offered, the customer is responsible for applicable customs duties, import taxes, brokerage fees, and local charges unless checkout expressly states that they are included.
Lost, Delayed, or Damaged Shipments
If a package is delayed, lost, or arrives damaged, contact us promptly at info@megasupplyinc.com. Keep all packaging and provide the order number, photos, and any carrier documentation available. We will assist with the carrier claim process when appropriate.
Returns
Shipping-related returns and refunds are subject to our Refund Policy. Original shipping charges and return shipping costs are handled according to that policy and applicable law.
Contact
LHH MEGA SUPPLY INC
3801 Artesia Ave
Fullerton, CA 92833
United States
info@megasupplyinc.com